Bigmart Confidential Dispatches from America Retail Empire eBook Steven Surman
Download As PDF : Bigmart Confidential Dispatches from America Retail Empire eBook Steven Surman
Bossy customers, out-of-touch managers, missing children, gawking Mormons, weapons of cardiac destruction, overworked and underpaid employees -- it’s all in a day’s work at Bigmart.
There’s no shortage of wild, funny, and moving tales to tell, and writer Steven Surman captures them all in the pages of “Bigmart Confidential Dispatches from America’s Retail Empire.” In the book, Surman details his time working as a deli clerk in one of the world’s largest big-box retailers. And his experiences and encounters there taught him a valuable lesson American retail is far stranger and funnier than fiction. Because only at a superstore like Bigmart is it possible to be lectured by an irritated customer speaking frantically through a mechanical larynx.
Surman’s clean and conversational prose delivers a true account full of hilarious customer-service stories and sharp insights into the toils of the working class and the ever-growing service industry that employs it. Fans of Barbara Ehrenreich’s "Nickel and Dimed," David Sedaris’ "The Santaland Diaries," and NBC’s "Superstore" cannot miss this book!
Bigmart Confidential Dispatches from America Retail Empire eBook Steven Surman
Steven Surman's book on his days working for an incorrigible retail giant is hilarious, well paced, and all too true for hourly retail workers out there. Spend a day in the life of an hourly employee working for an untouchable retail goliath and get a small window of understanding why people stay, why people leave, and why some are forced to go. It's really fun to read and the dry (sometimes sly) humor injected in this book is well worth your time.Product details
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Tags : Bigmart Confidential: Dispatches from America's Retail Empire - Kindle edition by Steven Surman. Download it once and read it on your Kindle device, PC, phones or tablets. Use features like bookmarks, note taking and highlighting while reading Bigmart Confidential: Dispatches from America's Retail Empire.,ebook,Steven Surman,Bigmart Confidential: Dispatches from America's Retail Empire,Steven Surman,Biography & Autobiography Personal Memoirs,Humor General
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Bigmart Confidential Dispatches from America Retail Empire eBook Steven Surman Reviews
This was a great read, the characters were insightful to how a large corporation treats their employees and yet still had a lot of laughs.
The book was funny and well written. Makes u think in that one dept so many personalities and individual struggles. Great writing!!!!!!
The author does a great job of describing the culture of this particular area of a well-known big box store. Recommended for any person who has ever worked customer service.
Steven Surman's book on his days working for an incorrigible retail giant is hilarious, well paced, and all too true for hourly retail workers out there. Spend a day in the life of an hourly employee working for an untouchable retail goliath and get a small window of understanding why people stay, why people leave, and why some are forced to go. It's really fun to read and the dry (sometimes sly) humor injected in this book is well worth your time.
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